Last updated: 27 September 2026
1. Who we are
This website and its online systems are operated by Masar University L.L.C-FZ (مسار يونيفيرسيتي ش.ذ.م.م — منطقة حرة), business licence no. 2535918.01, registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
The University is the controller of the personal data described here and processes it in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its executive regulations. For anything concerning your data, contact: info@masaruni.ae.
2. Scope of this policy
- The public website masaruni.ae.
- The application portal and Student Information System mysis.masaruni.ae.
- The learning platform lms.masaruni.ae.
3. Data we collect
| Who you are | What we collect | Where from |
|---|---|---|
| Website visitor | Technical data: IP address, browser and device type, pages visited and when | Automatically while browsing |
| Someone who contacts us | Name, email, phone and the message | Contact forms |
| Applicant | Name, email address (verified by a code), phone, nationality, date of birth, qualifications and documents, requested program | Application portal |
| Enrolled student | All of the above, plus academic record, registrations, grades and attendance, invoices and payments, correspondence and support tickets | Student Information System and learning platform |
| Online payer | Transaction data: amount, date and status. Card details never reach us and are not stored by us | Payment gateway |
We do not collect sensitive data unless you provide it yourself for a specific request, such as a request for special accommodation, and with your explicit consent.
4. Who we share it with
We do not sell or rent your data to anyone. We share it only with service providers acting on our behalf and only as far as the service requires, with competent government authorities where the law requires it, and with other parties with your consent.
5. How long we keep it
| Data | Period |
|---|---|
| Applications that were not completed or not accepted | Two years from the last update to the application |
| Student academic record | Permanently, as it is the basis for issuing transcripts and verifying certificates |
| Financial records | Five years from the end of the financial year |
| Correspondence and support tickets | Three years |
| Website visit data | Twelve months |
6. Your rights
- Access your data and obtain a copy of it.
- Correct inaccurate data or complete it.
- Request its deletion where it no longer serves a purpose or has no legal basis.
- Restrict its processing or object to it where the law allows.
- Port it to another party in a structured format.
- Withdraw your consent at any time.
Write to info@masaruni.ae from the email address registered with us. We reply within 30 days.
7. Cookies
The website uses essential cookies to work, and statistics cookies to count visits. We do not use advertising cookies or cross-site tracking.
This English version is a translation. In case of any discrepancy, the Arabic version prevails.